Device support

Have you received a Boston Scientific implant?

Whether you're looking for help getting started or supporting a loved one, our Device Support hub provides practical information to help you manage your device with confidence. Access device setup guides, user manuals, troubleshooting resources, frequently asked questions, and other helpful information designed to support you throughout your journey.

Heart and vascular

Cardiac monitor

Cardiac monitor device support

Learn everything you need to know about cardiac monitor device support from Boston Scientific, including recovery guidelines and setting up your myLUX app.

Remote monitoring system

LATITUDE Remote monitoring system support

Learn about the LATITUDE Remote Monitoring System, how to setup the system, troubleshooting and frequently asked questions.

Neurological conditions

Deep Brain Stimulation

Deep Brain Stimulation device support

Learn everything you need to know about living with your Deep Brain Stimulation (DBS) device.

ANZ Customer Care

Contact Us

For non-urgent questions and feedback, please fill out a quick form and we will be in touch to answer any questions you may have.

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Individual symptoms, situations, circumstances and results may vary. This website is meant for information purposes only, it is not intended to be used for medical diagnosis or treatment or as a substitute for professional medical advice. Please consult your doctor or qualified healthcare provider regarding your condition and appropriate medical treatment. This site is intended for Australian and New Zealand residents only. Please review the  Boston Scientific Privacy Policy for practices on the collection, storage, use and disclosure of your personal information.

CAUTION: Indications, contraindications, warnings, and instructions for use can be found in the product labelling supplied with each device or at www.IFU-BSCI.com.