Support when you need it, where you need it
Boston Scientific ExpertLink remote connectivity solution represents a diverse set of services, enabled by remote technologies. It allows you to remain connected to clinical and technical support, assisting you to deliver care to your patients.
The aim is to expand your options to train on procedures, set up Boston Scientific products , receive capital equipment technical services, and communicate with your peers anytime and anywhere.
ExpertLink brings you more flexibility to manage your time and avoid unnecessary travel. Together, we can reduce the impact on our environment, and help your sustainability efforts.
Take a look at the portfolio of services enabled by remote technologies.
Services covered
Technologies used
To cover the services mentioned above, ExpertLink offers multiple levels of support ranging from mobile-device based to full integrated connectivity solutions.
A few examples include:
Help Lightning
Support in your pocket
App-based solution that uses augmented reality to blend two real-time video streams into an interactive environment where the specialist can annotate, use hand gestures, freeze images and more.
The technology’s advantages:
- Immediate connection with the healthcare professionals.
- Easy to use, scan a QR code or click on a link and get access to it without any further action.
- No need for software or hardware installation.
Smart Glasses
Seeing through your eyes
A hands-free GDPR-compliant communication device that connects the operator (the person wearing the glasses) with the remote expert. Providing the remote expert with an OR/Cath Lab integrated view thanks to a full suite of hardware solutions.
The technology advantages:
- Multiple feeds so the remote expert feels they are in the room.
- Easy interface.
- WebinOR function to allow a remote audience to participate in the session.
InTouch Mini
Your virtual OR/Cath Lab
A secure, GDPR-compliant communication device that enables video and audio communication between an operator in a healthcare setting and a remote viewer or viewers.
The technology’s advantages:
- High quality built-in camera.
- Tilt, pan and rotating screen.
- The operator can see the remote person and pictures sent on the screen.
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CAUTION: Indications, contraindications, warnings, and instructions for use can be found in the product labelling supplied with each device or at www.IFU-BSCI.com.