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Cardiac Monitor device support

Setting up the myLUX™ app

8 steps to access your app

Your LUX-Dx™ Insertable Cardiac Monitor (ICM) System works in parallel with the myLUX™ Patient App. Your healthcare team gathers information about your heart rhythms through your myLUX app. After your ICM procedure, a member of your healthcare team may help you set up your myLUX. If you are setting up the app from home, follow the steps below.

Hand with watch holding mobile device showing myLUX app

Step 1: Attach the magnet to mobile device case

Step 1 A.

Use the tab to peel off the adhesive backing from the back of the mobile device case.

Adhesive peeling off the back of a mobile device

Step 1 B.

Place the logo side of the blue magnet on the adhesive and press firmly.

Blue magnet on the back of a mobile device

Step 2: Power on your mobile device

Press and hold the power key on the side of your mobile device to power on the device.

Orange circle around the power key on a mobile device

Step 3: Open your app

Tap the myLUX Patient app icon at the center of the screen to open your app.

Mobile device showing myLUX Patient app screen

Step 4: Complete setup or change language

Step 4 A

If you see a screen that says “Your monitoring is up to date”, your app is already set up and there is no need for further steps.

Mobile screen showing monitoring is up to date with a check mark

Step 4 B

If you see a screen offering language settings and the app is already set to your preferred language, simply tap Next and the app will automatically take you to step 6. If you'd like to change your language, tap Change Language and the app will take you to step 5.

Mobile screen showing option to change language

Step 5: Change language settings

Step 5 A

Use the arrows to drag your preferred language to the top of the list.

Mobile screen showing change language toggle option

Step 5 B

Tap Done to confirm your preferred language. The screen shown in step 4A will display in the language you selected. Tap Next.

Orange circle on a mobile screen showing the Next link after preferred language was selected

Step 6: Continue setup

Step 6 A

Tap Start Setup and follow the instructions on the screen to accept terms of use and enter the patient's date of birth.

Mobile device showing myLUX app Start Setup screen

Step 6 B

Confirm you have access to your magnet and tap Next.

Mobile device showing magnet set up screen

Step 6 C

Follow instructions on screen to hold the magnet over the cardiac monitor and wait for the mobile device to vibrate.

Mobile device showing Record Symptoms screen

Step 6 D

Tap OK to confirm any pairing requests you see on the screen.

Mobile device showing Bluetooth pairing screen

Step 6 E

Wait and do not touch the screen while the app is setting up.

Mobile device showing Bluetooth pairing screen

Step 7: Setup complete

When you see a screen stating that your setup was successful, tap Done.

Mobile device showing green Setup Successful screen

Step 8: Congratulations. Your myLUX app is up to date.

The screen you see now is your main screen showing your monitoring device is up to date.

Mobile device showing blue monitoring is up-to-date screen

We’re here to help

Our LuxDX Patient Support team is here to support you throughout your journey.

Australia: (+61) 1800 528 488

New Zealand: (+64) 0508 200 886

Hours: Monday - Friday 9:00AM – 5:00PM AEST  / AEDT

Individual symptoms, situations, and circumstances may vary. Please consult your physician or qualified health provider regarding your condition and appropriate medical treatment, The information provided is not intended to be used for medical diagnosis or treatment or as a substitute for professional medical advice. 

myLUX ™ Patient App and Insertable Cardiac Monitor System 

Important Information 

The ICM system consists of the following: Insertable Cardiac Monitor (“ICM device”); Magnet; and myLUX patient app (“app”). The myLUX ™ Patient App is for use with a BSC Insertable Cardiac Monitor (ICM) system which is a small device designed to monitor and record your heart rhythm once it has been placed under your skin. This information is shared via an automatic transmission to the clinic and your doctor for medical evaluation. The ICM and app are not intended to assist with medical emergencies; this means that it doesn’t provide any treatment to the potential rhythms that could be recorded. Your myLUX™ Patient App is designed to work only with the ICM that your doctor has prescribed and implanted in you. 

The ICM system does not treat cardiac arrhythmias (abnormal heartbeats that are too fast, too slow, or irregular), but rather it collects information for your health care provider to use to support their medical  evaluation of your symptoms or condition. The ICM device’s monitoring of your heart will not cause any  noticeable sensations. Your ICM system is set up to automatically collect data stored on your ICM device  and send it to your clinic to review according to the schedule your healthcare provider has set up. Your  health care provider may also ask you to manually transmit data, however additional instruction will be  provided if you need to do this as it should only be done on a limited basis. 

Electromagnetic fields are created by devices which use electricity, including those which are plugged  into a wall outlet or battery operated. Devices which emit strong electromagnetic fields may have the  potential to temporarily interfere with your ICM device’s ability to detect and monitor your heart rhythm.  They could also delay or prolong communication between your ICM device and your myLUX ™ Patient  app. 

 The magnet when provided with the ICM system may cause interference with devices sensitive to  magnetic fields such as hearing aids, pacemakers, and other implanted devices. It can also permanently  disable some magnetic strip cards. 

Ask your health care provider if you have questions about any risks with using the myLUX ™ App, the  magnet or your ICM device. 

Please refer to the Patient Handbook for the full warnings, precautions and important safety information. 

Rx only 

92505919 (Rev. B)