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Cardiac Monitor device support

LUX-Dx™ ICM patient resources

Find a variety of helpful resources below—from quick videos about using your myLUX™ Patient app to a comprehensive handbook with everything you need to know about living with a LUX-Dx Insertable Cardiac Monitor (ICM) System.

Helpful videos

Introduction to the LUX-Dx ICM system

Setting Up Your myLUX Patient App

Recording symptoms

Insertion procedures

Sending a manual transmission

Downloadable handbooks and guides

To access the Quick Start Guide and Patient Handbook, please visit our labeling page here:
https://www.bostonscientific.com/elabeling/us/en/home.html  and follow these instructions:

  • Select Country as Australia or New Zealand
  • Select Language preference
  • Select Patient and Caregivers
  • Click on Search
  • Next, under Search by product name, type in LUX-Dx
  • Click on Search
  • Now you have access to the Quick Start Guide and Patient Handbook

Quick Start Guide

picture of steps with mobile images

This printable guide features an introduction to the LUX-Dx ICM System, step-by-step instructions for setting up your myLUX Patient app and important reminders for using your mobile device. 

Patient Handbook

Couple smiling while seating on rock

Get comprehensive information about how the LUX-Dx ICM System works, reasons for heart monitoring, and how to set up and use your myLUX Patient app. Plus, get important safety info.

To access the Quick Start Guide and Patient Handbook please follow the directions above.

Frequently asked questions

Recovery from the insertion procedure should not prevent you from returning to an active lifestyle. Your health care provider will help you decide what level of activity is best for you and answer any questions you have about living with your LUX-Dx™ Insertable Cardiac Monitor (ICM) System. Follow your health care provider’s post-operative instructions. 

Connected

If you see a blue screen, that means your devices are connected and your monitoring is up-to-date.

mobile device with blue connected screen showing

Not connected

If your myLUX™ app can’t connect to your ICM device or to a mobile data or Wi-Fi network, a message will appear on the screen telling you to check your connection. Tap the button displayed with the connection message and follow the instructions until you see a screen confirming your monitor is up-to-date.

mobile device with red not connected screen showing

The myLUX app Patient Handbook and Quick Start Guide should help you get started. Or, watch a quick video for step-by-step instructions on how to set up your app. If you need additional help, give us a call at: 

Australia: (+61) 1800 528 488

New Zealand: (+64) 0508 200 886

You can return to your myLUX app at any time by tapping the X in the upper left corner of your screen.

Need Help?

Our LuxDX Patient Support team is here. If you still have questions about using your myLUX Patient app, contact your clinic or give Boston Scientific a call to support you throughout your journey. 

Australia: (+61) 1800 528 488

New Zealand: (+64) 0508 200 886

Hours: Monday - Friday 9:00AM – 5:00PM AEST  / AEDT